Coffee is not a secret weapon to the world anymore as it is the fuel…
Coffee is one of the most highly demanded and purchased basic products worldwide. The massive production industry is finding new ways to improve food quality. A report from Coffee Informer, a specialized web magazine, estimated a 2.5 percent growth in global consumption of coffee every year as of 2022. This is a relevant number for a highly profitable industry and for many cultures that have that drink as a central element.
In the particular case of this gastronomic commodity, emerging technologies are reshaping the procedures for this important supply. Take a look at the innovations expected to speed up the distribution of coffee in the global economy.
We’re starting to see several great changes in the production lines and even in coffee shops. The process of making and selling this popular drink is not the same today as it was a decade ago. Let’s see what’s new in this field.
Coffee shops can now speed up their sales and service as many customers as possible due to the implementation of mobile printers with POS. These devices generate a recipe encrypted with the customer’s information on the sales database. Customer satisfaction increases through these automatic assistants.
Cash, purchase register machines, and traditional POS takes a long time to process many sales one by one effectively. This kind of technology can register every purchase in a few seconds and process several pending orders simultaneously.
Mobile order takers make many things possible and work as a kind of automatic waiter. This software transfers the orders data from several seated customers to coffee shop staff. While customers wait for their coffees and cakes, they can select what they want by touching a few buttons.
Taking orders will no longer be a delaying process and will enhance the customers’ consumption experiences. Applying an IT-based infrastructure in this kind of business looks forward to a more modern future and a higher sales volume.
Customers can issue their orders by writing or selecting the specific kind of coffee they want in these special coffee points. A little computer takes the order and shows its characteristics on a screen through which the barista guides himself to prepare the drink. This tech-based coffee shop creates an effective customer line.
The main advantage of a self-service kiosk is that customers can have various flavors and combinations by just placing their orders. These places have expert baristas who make coffee preparation an appealing and pleasant art.
Data is the element that moves many processes in the modern era. There are data-driven apps that allow predicting the preferences of the customers. A smart coffee service shop attracts many people. As the likes of people constantly change, the creativity in great coffee preparation also changes with new ways of making customers satisfied.
The easiness of ordering a cup of coffee is a reflection of the advancement in technology. Nowadays, you can ask for a coffee through a messaging app that directly sends your order to the barista. In addition, more payment methods speed up money transfers in even less than a few seconds. You have ChasePay, Apple Pay, Visa Checkout, Venmo, and PayPal.
Data collection is an interesting tech development that measures several factors to assess every preparation’s quality, flavor, and consistency. Water temperature, brew time, volume, and density are important aspects that tasting devices take into account. In this way, baristas and coffee experts can deliver a high-quality drink for customers’ pleasantness.
Emerging technologies are changing coffee preparation through more accurate tools that detect, for example, the lack of a specific ingredient. Besides, new software and hardware regulate and manage the distribution of coffee in the shop. If you’re a coffee seller, you can ensure customer satisfaction by implementing the innovations above.
As well, as there are apps that measure production standards, the market is also evolving with new ways of promoting the drink. Social media management tools allow businesses to catch more customers through personalized coffee preparations using consumption patterns data.
As the coffee industry was already a successful business before the disruption of technology, there’s more prosperity yet to come in that field. IT software and devices create a new way for businesses to delight customers. The surge of automated ordering services will create more jobs for technical support and data science professionals.